Your Travel Center Staff Spotlight
Shane Lefeber, VP of Operations and Training
Tell the world briefly what you do at Your Travel Center and your role in supporting agents and independent contractors.
I wear quite a few hats. I manage ClientBase and handle daily company operations. For the agents and ICs, I provide training on YTC.com, ClientBase, Virtuoso and GRASP Agent and am the go to person for questions.
In a fun manner way describe your career path to Your Travel Center.
Teaching has always been my primary career path (although I had a few stints in construction sales and the marine industry), so it was a natural that I joined Your Travel Center as a trainer. I love to help!
How long have you been with Your Travel Center?
What is your best advice to those joining Your Travel Center?
We have a great group of people working with you to get you up and running. At first there it seems that there is a lot of information to process. Please be patient as things become much clearer once you start your process.
What is the favorite part of your job?
Without a doubt, my favorite part of the Job is the interaction with our people.
If you weren’t such a superstar at this job what would you be doing?
I’d definitely be a Teacher/Coach!
What do you do in your spare time or when not working at Your Travel Center?
I enjoy playing basketball, golf and being an active part of whatever my kids are involved with.
What is your biggest pet peeve?
When others don’t keep their word. I am a man of my word and I expect the same from others.
What is your favorite movie or television show?
I am a huge fan of The Goldbergs. Takes me back to the 80s!
What is something people would never guess about you?
I am an animal lover and I seem to have an innate connection with all animals.
What makes you smile?
I smile at a quite a few things but my kids make me smile on a daily basis. I also smile when I am able to assist someone with an issue they have or when I can provide a unique solution that meets their needs!
Anything else fun or interesting about you?
l love spending time with family and friends… it is what life is all about.
What is the one question you get asked a lot about the job or from the ICs?
What do you actually do for the company?
Beach, Mountains, City?