18 Feb Unsung Heroes… The YTC Accounting Department
Unsung Heroes… The YTC Accounting Department
The heart of every business is accounting and that is especially true at Your Travel Center/Montecito Village Travel. A typical day in our accounting department usually starts questions such as “I should have had commission from xxx, can you help me find it” or “That commission for xxx you sent out is mine… I forgot to invoice it…oops” or simply “Help!”
These heroes (Angela, Leanne, Kathy, Maggie, Dawn, Lynn, Charlene, Mallory and Jacki) tell me that some of their greatest job satisfaction comes from the appreciation you show them when they have helped you in some way, whether it is finding old commission, voiding duplicate invoices or simply answering general questions. Knowing how and who to contact in accounting is important.
To ensure that your requests are handled promptly, two email accounts have been established. For support for all non-ARC questions revolving around finance, GRASP Agent and commissions, (including travel vendor payables, client refunds, recall commission checks, company credit card usage approval, new group number requests, group closure requests, non-ARC voids or invoice corrections, GRASP agent reports, sign-on and password information) please use firstname.lastname@example.org. (NOTE: Forms for travel vendor payables, client refunds and recall commission checks can be found on www.ytc.com.)
For assistance with ARC related issues including ARC voids, exchanges, refunds and ARC MCOs, please contact, ARC@ytc.com.
Using these two mailboxes will ensure that your request is attended to promptly. For a complete list of “Who Does What” please check our intranet site, www.ytc.com. Here you will find the “Who Does What” listing as well as the forms listed above. For a quick print of the “Who Does What” list, please or click here.